22 absolutely painful minutes to listen to, but I just couldn't stop. (Here's a shorter version on ytmnd.)
So far nobody he's dealt with has grasped that .002 cents is different from .002 dollars - They've only come far enough to ask him to pay half... Which is still 50 times too much.
The blog's been getting tons of traffic from people hoping for an update.
I can't wait for the national media to hit this "difference of opinion."
via

*Update, only hours later - The Remix!
*Update, 12/10 - full refund (on a Sunday!)